Chalet des Neiges apartments
France
Freedom to ski, freedom to surf
Les Arcs is a large ski resort in the French Alps divided into several areas. The highest, Les Arcs 2000, is home to La Cime des Arcs apartment hotel, one of Chalet des Neiges’ many tourist residences. With outstanding pistes and ski lifts climbing up to 3226m, Les Arcs is an ideal resort for enjoying winter sports as a couple, with friends, or as a family.
Faced with ongoing technological issues with the Wi-Fi around the tourist residence, and beginning to lose guests as a result, Chalet des Neiges turned to TRIAX and their innovative Ethernet over Coax + WiFi hospitality solution:
- Fast and reliable Wi-Fi coverage with 80 End Points
- 1 Gbps network on existing coax cables
- Quick installation, no disruption and minimal cost
- Full coverage: no more Wi-Fi blackspots
- More satisfied guests and an increase in reservations
Chalet des Neiges tourist residences
Chalet des Neiges consists of five 4-star and two 5-star residences established in different ski resorts: Val Thorens (3 Vallées ski area), Oz en Oisans (Alpes d’Huez) and Arc 2000 (Paradiski). The residences are carefully maintained and an annual work programme is established to offer high quality apartments for some out of season stays and holidays every year.
www.chaletdesneiges.com
“We now have TRIAX’s EoC solution installed in ‘La Cime des Arcs’ but also in 4 other residences situated in Arcs 2000 and Val Thorens, and our guests are happy. TRIAX and the installers work as a team and provide excellent customer service — it’s their main strength.”
—Kevin Schoenauer, Operations Manager, Chalet des Neiges
Responding to customer needs
As a result of regular customer complaints about the service, the Chalet des Neiges tourist residence had to quickly resolve its Wi-Fi issues.
“TRIAX’s solution is a real competitive advantage for hotels. We only needed a day and half to equip 80 rooms with 3 technicians and install the EoC network solution providing a 1 Gbps IP bandwidth”
Olivier Favre Chairman, Courchevel Telecom
The TRIAX solution: speed quality, reliability
TRIAX’s Ethernet over Coax + WiFi solution was installed using the existing coax network, instantly upgrading the speed and stability of the WiFi, and eliminating negative feedback from guests. The 80 rooms were equipped by three technicians in just one day, without any disruption for the guests or to the residence.
- Network signal received by the TRIAX EoC Controller (2x EoC 64 + Wi-Fi controller)
- The Controller transmits the IP network through the existing coax cables
- The 80 TRIAX End Points, installed in every apartment, transmit the Wi-Fi and the TV signal.
Installation partners
Courchevel Telecom
Olivier FAVRE
334 Rue Nicolas Parent 73000 Chambéry
Tél. : +33 4 44 88 00 21
Web : www.courchevel-telecom.fr
La Casa Del Torrente, Corsica
France
A peaceful haven between mountains and the sea
Rest, relaxation and... WiFi in the Gulf of Porto.
Located a stone’s throw from the sea on the outskirts of Porto village, this natural environment is close to the Scandola Nature Reserve, Girolata, the Calanques de Piana, and the Aïtone Forest, with direct access to the natural pools of the River Portu (50m), Porto Beach (2.5 km) and the fine sand of Arone Beach (30 min).
But it’s not just the family atmosphere and warm welcome, amongst others, that guests appreciate. For many customers, especially those on extended breaks, it’s just as important to be able to enjoy reliable, high-quality WiFi that keeps the whole family connected out in the wild. TRIAX, together with its installer partner CORSICA SATELLITE, deployed the EoC solution to all the chalets.
Fast, reliable WiFi covering every chalet
Technical details
- Network signal transmitted to a TRIAX EoC + WiFi controller
- Controller transmits the IP network over the existing coax cables
- 15 TRIAX End Points, installed in each chalet and villa, transmit the WiFi and the TV signal
- TV distributed via a TRIAX TDH800 headend – Fransat Pro + FTA
Contact
La Casa del Torrente
Route d’Evisa 20150 PORTO – OTA
France – Corsica
Phone: +33 (0) 4 95 22 45 14
Mobile: +33 (0) 6 33 64 27 05
Email: casadeltorrente.residence@gmail.com
Web: www.casadeltorrente.com
Installer Contact
François Cerviotti
CORSICA SATELLITE
Le Cytise 2 chemin Biancarello
20090 AJACCIO
Phone: +33 6 20 92 18 29