Case Studies

International References

Case studies

Find out how our seamlessly integrated TRIAX solutions are helping customers achieve their business goals worldwide.

Feldberger Hof

Familotel Feldberger Hof

On the lookout for a WiFi solution, Feldberger Hof once again turned to TRIAX, after their successful TV headend installation. TRIAX Ethernet over Coax was installed over a short period using the existing coaxial infrastructure, connecting 40 apartments.

Sudersand Resort

Better WiFi for holiday cottages: to satisfy increasing demand for quality WiFi indoors, Sudersand Resort needed a solution that could be installed with as little disruption as possible in time for the new holiday season.

Agape Aparthotel

Agape Aparthotel turned to TRIAX to overhaul its current setup and install a fully managed network over coax cables, with reliable WiFi coverage in every apartment.

Private dwelling, Sweden

A quick and painless Ethernet over Coax + WiFi installation has transformed the networking at a private property in Sweden, satisfying the needs of the discerning private homeowner, and delivering a solution that would benefit B+Bs, hostels, farmsteads or similar guest properties.

Hilton Garden Inn, Budapest

When Hilton Garden Inn underwent a major refurbishment programme in 2019, it wasn’t just the decor that needed significant improvements. A major upgrade to the TV distribution was required, to meet the entertainment demands of the hotel’s many international guests.

Saltviks Camping

In summer 2018, TRIAX rolled out its Ethernet over Coax + WiFi solution to the huts at Saltviks Camping, Sweden. Each and every hut now enjoys a fast and reliable WiFi signal, overcoming many of the problems encountered with the previous service such as intermittent signals and patchy coverage.

Hotel Inntel Rotterdam

Inntel Hotel Rotterdam

Inntel Hotels urgently needed a faster, more reliable Wi-Fi service to overcome regular customer complaints and provide for an upcoming conference. TRIAX Ethernet over Coax + WiFi was installed using the existing coax network, instantly improving Wi-Fi speed and stability, and eliminating customer complaints. The entire project was complete in just four days, with no disruption to hotel or guests.

Rainforest Retreat

Set in an abundance of natural splendour, guests at Rainforest Retreat are offered an idyllic combination of relaxation and adventure. They still needed good Wi-Fi however, and were demanding better.

Abba hotels

abba Suites Bilbao

When Abba Hotels Group were planning to install both TV and Ethernet cables around their new 4-star apartment complex in Bilbao, TRIAX stepped in to enable both TV and WiFi networks to run over the same cables. Four months after the opening of the apartments, Abba Group reports that customers have shown great satisfaction with the WiFi and no complaints have been recorded.

La Casa Del Torrente, Corsica

Reliable, high-quality WiFi that keeps the whole family connected out in the natural environment of the Gulf of Porto, Corsica. TRIAX, together with its installer partner CORSICA SATELLITE, deployed the EoC solution to all the chalets at La Casa Del Torrente.

Chalet des Neiges apartments

Faced with ongoing technological issues with the Wi-Fi around the tourist residence, and beginning to lose guests as a result, Chalet des Neiges turned to TRIAX and their innovative Ethernet over Coax + WiFi hospitality solution.

IPTV & WiFi in three Spanish hospitals

Samsung and TRIAX solution keeps patients entertained and connected: hospitals and patients benefit from IPTV and WiFi, with no new cables needed. Smart Hospitality Displays from Samsung Display Solutions provide rich interactive entertainment, also functioning as a private Access Point for patient and guest WiFi access.


Digital Signage

Promote, inspire, entertain, inform

Capture your guests’ attention, in the right place at the right time.

TRIAX In Touch – Digital Signage

Promote, inspire, entertain, inform

Capture your guests’ attention, in the right place at the right time.

Digital Signage gives you the opportunity to display your scheduled promotions and information in the most visible areas of your establishment.

Promoting, anywhere

…at your fingertips

Professional solution

Works with any screen

Versatile

Unlimited content editing and scheduling

Simple

Remote administration from any device

The right place

Schedule your images and videos in playlists, reaching guests on their way in or out of the hotel, by the elevator, or in the corridor.

Anywhere, in fact, that can put your messaging at the forefront of the guest experience. You have complete control.

The right time

Automatically schedule your promotional messaging to suit the time of day, for maximum response and reaction.

Just set up once and let In Touch do the rest – playlists can be set to recur as and when you please.

Sign of the times

Not everyone needs to invest in high-end, SoC digital signage displays. Naturally, our system works with these too, but we’re here to help you keep your outlay to a minimum.

Our simple, compact and robust DS-Player tucks discreetly behind any standard TV or monitor to turn it into a fully functioning, remotely managed and monitored digital sign.

Each display works individually or as part of a group, so you have complete control over your content, wherever you are.

Event Management

Conference displays …at your fingertips

Enhance your conference facilities with Event Management – dynamic Digital Signage pointing guests to the right place, at the right time.

Simply add an event or meeting and let In Touch take care of the rest.

The day’s agenda is displayed on clear, elegant overview screens, and door signs dynamically update with the current event.

  • Professional solution, works with any screen
  • Easy to manage booking system
  • Dynamically updated displays
  • PMS integration

The complete overview

Place one or more overview screens in your hotel’s common areas to keep guests up to date with the day’s agenda.

Smaller panels can be used as door signs, dynamically updating according to the room and time of day.

As with all our Digital Signage, it’s compatible with professional SoC displays – or use with any TV or monitor to suit your needs or budget.

Scheduled to perfection

Use the straightforward Management Tool to plan your conference agenda.

All signs dynamically update, with full manual control over timings if you need it.

Already using a PMS to manage your conference events? No need to change – we’ll get this talking to In Touch in no time.

In-room conference display

Provide a direct link to your events overview via the TVs in guests’ rooms.

Use InfoAPP to take guests directly to the overview from the TV’s home screen – just what’s needed to get your conference attendees off to the right start.

TRIAX In Touch

Guest communication ...at your fingertips

Deliver services, information and marketing to guests discreetly and effectively, with our interactive communication platform powered by one unique management tool.

Entice your guests with the right messages at the right time, ensuring they avail themselves of everything you have to offer.

Display what you want, where you want and when you want it.

Learn more
Be inspired

Inspire your customers

Visit our microsite and journey through the world of TRIAX Solutions, all from a customer-first perspective.

With each step on your journey, discover how TRIAX In Touch adds value to the hospitality sector for both guests and employees, and how all our seamlessly integrated hardware and software combines to create boundless opportunities.

The TRIAX Solutions microsite has been designed as a source of inspiration to begin a dialogue with your customers, helping them on their own journey.

Go to Microsite

Hospitality solutions

Find out how seamlessly integrated TRIAX solutions help customers achieve their business goals in a range of market segments.

Request a live demo

For further information or a live demonstration, contact us today.





Camping

Better WiFi, better reviews

Home from home connectivity for camp sites and holiday parks.

Happy campers

Boost revenue and ratings with quick, reliable WiFi.

Save time and costs with a future-ready network over the cables you already have.

Fast, reliable WiFi

Secure solution with a dedicated network for each hut.

Future-proof

Enough bandwidth to satisfy guests’ ever-increasing connectivity demands.

Cost-saving

Minimal disruption and no need for expensive re-cabling projects.

Reliable Guest WiFi

Better WiFi, better reviews

Bad WiFi is every guest’s nightmare. It makes them leave bad online reviews.

Let nightmares be a thing of the past: we deliver reliable internet to every holiday cottage, using the TV cables you already have.

Coverage is complete across your campsite and no huts are out of action during installation.

TRIAX Ethernet over Coax + WiFi won’t let you down, so you won’t let your customers down.

Case studies

Find out how our seamlessly integrated TRIAX solutions are helping customers achieve their business goals worldwide.

Browse all

The best entertainment you can give to your guests...

...is the entertainment they bring from home

We make this possible for a fraction of the price and none of the installation disruption.

IPTV, no new cables
Support & Service

A helping hand

Our service and support team are on hand with fast, hassle-free service and the answers to your technical questions.

Contact Support
Project Planning

Guidance if you need it

Our project planning team creates system plans so you don’t have to.

Find out more

Connect your campers

For a time-saving, cost-saving, future-ready network, call us today.

Contact us

Hospitality

Hospitality

Creating value through innovative connectivity technology

Whatever your industry, our seamlessly integrated hardware and software helps you create boundless opportunities for improved engagement and maximised revenue.

Hotels

For happy guests, happy staff, and happy hotels, TRIAX solutions for hotels offer tailored services throughout the entire guest journey.

Care homes

Communicate quickly and efficiently and keep residents connected to loved ones. A fast connection to every room is made possible and affordable by TRIAX.

Hospitals & clinics

Upgrade to outstanding WiFi and entertainment services for patients with a cost-saving, disruption-free installation.

Camping

Boost revenue and ratings with quick, reliable WiFi for camp sites. Save time and costs with a future-ready network over the cables you already have.

Case Studies

Find out how our seamlessly integrated TRIAX solutions are helping customers achieve their business goals worldwide.


Hospitals & clinics

Connect and entertain

WiFi and smart TVs for patients, no new cables needed.

Disruption-free connectivity

Upgrade your patient entertainment services with no drills, hammers nor wards out of service.

Future-proof

Gigabit network, no new cables.

Save costs, gain revenue

No need for expensive re-cabling; opportunity to monetise TV & internet.

 

Safe and secure

Does not interfere with critical hospital networks.

 

“The TRIAX solution enables Samsung Smart Hospitality TVs to deliver interactivity and smart functions directly to patients, without the necessity of rewiring buildings and switching rooms off for refurbishment.”

— Piotr Lipiec, EU BDM Samsung HTV

Read our Case Study
Strong network infrastructure

Fast connection to every room

Lacking a suitable WiFi system and concerned by the costs of upgrading it?

We deliver a reliable, gigabit network to every room, using the TV cables you already have.

TRIAX Ethernet over Coax + WiFi is the low cost, low disruption way to keep your patients connected.

Find out more
Seamlessly integrated TV Solutions

Add value to patient entertainment

Our best-in-class G.hn Wave 2 technology makes all the benefits of IPTV services possible, for a fraction of the price and none of the installation disruption.

Find out more

“The use of existing coaxial cables for the implementation of the system is a great advantage. Execution times and costs are considerably reduced.”

— Javier Alonso, Managing Director, Diconplaweb S.L. (Installer)

Read our Case Study
Support & Service

A helping hand

Our service and support team are on hand with fast, hassle-free service and the answers to your technical questions.

Contact Support
Project Planning

Guidance if you need it

Our project planning team creates system plans so you don’t have to.

Find out more

Connect your patients

Bring effective and efficient communication to your hospital or clinic.

Contact us

Care homes

Inform and entertain

Connect residents and staff to the information and people they need.

Stay connected

Keep residents connected to loved ones and communicate quickly and efficiently with residents and staff.

A fast connection to every room is made possible and affordable by TRIAX.

Future-proof

Enough bandwidth to meet the demands of tomorrow.

Cost-saving

Minimal disruption and no need for expensive re-cabling projects.

Time-saving

Easy to install, easy to manage.

The New Normal

We’re more digitally connected today than ever before.

Care homes and assisted living facilities require a strong network infrastructure to optimise operations and meet the digital needs of residents.

New ways of working and living...

  • Easy communication to Staff, Residents & Guests
  • Quick documentation: Care & Medicine registration “on the fly”
  • Digital & virtual contact: Residents with their relatives

...require new technology

  • A strong WiFi / network infrastructure
  • An efficient communication tool​

Connected home

The New Normal in care homes

Innovative technology can relieve the burden on nursing staff and improve residents’ quality of life.

Download White Paper
Strong network infrastructure

Fast connection to every room

Lacking a suitable WiFi system and concerned by the costs of upgrading it?

We deliver a reliable, gigabit network to every room, using the TV cables you already have.

TRIAX Ethernet over Coax + WiFi is the low cost, low disruption way to connect your residents to the future.

Find out more
Efficient communication

Promote, inspire, entertain, inform

Capture your residents’ attention, in the right place at the right time.

Digital Signage gives you the opportunity to efficiently communicate what you want, where you want and when you want.

Find out more
Be inspired

Explore TRIAX Solutions

Visit our microsite and journey through the world of TRIAX Solutions.

With each step on your journey, discover how our seamlessly integrated hardware and software combine to create boundless opportunities.

Visit TRIAX Solutions
System Integrators

Truly value-adding solutions

Create boundless opportunities for improved engagement and maximised revenues in hospitality and a wide range of market segments.

Connect your residents

Bring effective and efficient communication to your care home.

Contact us

Signal reception

Reception and distribution of video, audio and data signals

Reliability is our business. It’s what we stand for.

Connecting the future

Since 1949, TRIAX has strived to be your preferred partner for all your connectivity needs. We’re proud to provide reliable solutions for the present, while connecting our customers to the future.

Ready for any job at hand, our products are available individually or as part of tailor-made solutions. From aerials and dishes, to headends, outlets, cables and beyond – we make connectivity easy, ensuring you live up to your own customer promises.

Reliable

High quality
Long lifetime

Innovative

One step ahead
Future-ready products

One supplier

Wide product range
Dedicated support

Signal reception products

Ready for any job at hand, our products are available individually or as part of tailor-made solutions. From aerials and dishes, to headends, outlets, cables and beyond

Aerials for any need

Our aerials are made to withstand difficult weather conditions, at the coast or in areas with high levels of wind or sun. We use quality materials, such as a sturdy aluminium boom and robust mast, which can be mounted without the need for additional tools.

Our aerials regularly undergo UV, saline and stress tests, where they are subjected to over 100,000 fluctuations at the physical resonance frequency. We do this in order to ensure they live up to TRIAX’s strict quality demands.

Terrestrial products

We’ve more than 60 years’ experience supplying a wide range of products and solutions for reception of terrestrial signals.

Products include:

  • Brackets and Mounting Accessories
  • Mast Electronics
  • Filters and Combiners
  • Power Supplies and Inserters
  • Attenuators

Learn more

Satellite dishes

TRIAX dishes are available in many sizes, materials and colours for any job, ranging from single to multiple user applications and any type of environment. The dishes allow a substantial reduction in time used for mounting and adjusting.

TRIAX LNB Units

– the best choice for your satellite dish.

TRIAX supplies a full range of quality LNB units for all kinds of satellite dishes.

Learn more
Amplifier

Cable TV

TRIAX offers a wide range of products for Cable TV:

Broadband Amplifiers

Optical receivers

Learn more

Multiswitches for all your needs

Complete range from 1 to 4 satellite positions plus accessories.

In multi apartment buildings it is possible to feed all subscribers from one satellite dish installation, via a multiswitch distribution system.

Choosing the right system requires detailed focus on the numbers of satellite positions and subscribers. TRIAX offers a multitude of different system configurations covering all satellite position, customer and building combinations.

Learn more
F-compression connectors

Cables & connectors

The choice of cables and connectors affects network performance. The right choice of coax cables and connectors is crucial if you expect a crystal clear TV-picture.

We carefully select cables, connectors and tools with a view to simplify the choice for quality network installations.

Almost any cable can transmit the signals, but choosing quality cables and connectors and correct mounting of those ensures:

  • long lasting installations
  • protection of signals
  • stability of attenuation

Learn more

Taps & Splitters

TRIAX offers a fine selection of high quality taps and splitters. We do not compromise even the simplest passive distribution component for your Distribution Network. Neither should you!

Taps: divide a small portion of the signal on the trunk line to tap lines.

Splitters: divide the signal from a trunk line into equal portions to the outputs.

Learn more
Measuring an outlet
TRIAX Outlets

Outlets

Wall antenna outlet sockets are used for connecting any subscriber/end-user terminal equipment (such as a TV receiver, FM radio, SAT receiver or cable modem) to a cable TV distribution network or house antenna system.

TRIAX offers a large range of various outlet families, all of which comprise outlets used in CASCADE distribution networks, as well as outlets that are used at the termination point of both a STAR distribution network and a CASCADE distribution network.

Learn more
Product Catalogue

Reliability is our business. It’s what we stand for

Ready for any job at hand, our products are available individually or as part of tailor-made solutions.

From aerials and dishes, to headends, outlets, cables and beyond – we make connectivity easy, ensuring you live up to your own customer promises.

At TRIAX, reliability and innovation run through the core of everything we do, from product development to our friendly, efficient service and support.

Go to Product Catalogue
Multidwelling Solutions

From broadcaster to consumer

In multi-apartment buildings it is possible to feed all subscribers from one satellite dish installation, via a multiswitch distribution system.

TRIAX offers a multitude of different system configurations covering all satellite position, customer and building combinations.

Reliable products for quality installations

Find more inspiration on how TRIAX products & solutions can support your business.

Didn’t find what you were looking for?

You are more than welcome to contact us if you didn’t find what you were looking for – or need other advice.


Broadband Network solutions

Your reliable partner for broadband solutions

Solutions and tailormade customer specific products to support future proof and cost optimal networks

Broadband Network Solutions

Exploding demand for Bandwidth

Innovative & tailormade products for FTTx, HFC, DAA

Consumer demands for high-speed internet connectivity continues to grow exponentially and will be the fundamental driver for all network operators choice of  investments in network upgrades.

The constant fight for market shares will continue to put a pressure on prices why operators need to think about cost-effective, competitive solutions for establishing their network infrastructure and service portfolio.

TRIAX is well positioned for the future

We work with a defined platform strategy, invest in building strong modular platforms prepared for future market requirements. The “platform thinking” makes us flexible and enables our highly skilled engineering teams to adjust products to individual customers needs and deliver Best quality at a Fast turnaround.

Connecting the future

Managing the entire network from backbone through last-mile and in-home devices will gain importance.

Despite the need of a robust and reliable network there is still a requirement for future flexibility as needs most likely will change. Therefore choice of optimal network architecture will be individual for each operator depending on already established network topology, current installed technology as well as plans for expansion.

Through deep technological knowledge about Docsis 3.1, HFC and fiber networks, a solid platform development strategy as well as flexibility, TRIAX is providing solutions and tailormade customer specific products to support operators approach building future proof and cost optimal networks.

BKtel and TRIAX partnership

Providing End to End solutions for MSO

As consumer demands for high-speed internet explode, European MSO’s are faced with substantial investments in network upgrades.

A new partnership between German BKtel and Danish TRIAX aims at creating an end-to-end solution for MSO’s that significantly reduces risk and complexity in upgrades and network expansion.

Network upgrades for the future

The DOCSIS 3.1 standard, which is a prerequisite for high-speed internet on coax networks, demands an upgrade of the entire network from the Headend to the home of each and every consumer. With our tailormade customer specific products we're ready to assist you in the journey for future-ready network.

No more supplier juggling

For MSO’s, network upgrades has until now meant juggling several hardware suppliers, each covering their part of the network, making such an upgrade a high-risk endeavour that demanded both specialist competencies in building the total network solution and left the MSO alone with the responsibility if something went wrong.

One strong partnership

Bringing two specialized suppliers of HFC and in-house equipment together, the partnership between BKtel and TRIAX seeks to mitigate that risk, by offering end-to-end solutions based on high quality and own developed products, as the partnership offers full access to the complementary product ranges of BKtel and TRIAX.

Solutions & products

TRIAX offers products for building combined fibre-optic and coax cable networks End to End – from Headend to In House outlet. Our platform strategy and field-proven products enables us to incorporate customer specific demand and ensure that we can adjust to be compatible with future evolving network requirements.

In House Coax distribution

With the exploding need for Internet bandwidth the frequencies in the network goes up, at the same time traffic from mobile phones, IOT devices etc. goes up and risk of interference increases.

These two factors in combination sets higher demands to the quality of all components in the cable networks.

For this reason many operators require use of approved and white listed components all the way to the outlet, for them to be able to guarantee “good quality signals”.

See more about our In House Coax distribution offers.

Learn more

FTTx solutions

An all-fiber network up to the subscriber is the ultimate solution for broadband connectivity because it provides virtual unlimited bandwidth and enables simultaneous delivery of multiple services. It plays the key role in next generation access networks.

With regard to Fiber-to-the-Home networks it has been proved that point-to-point architecture is the trendsetting solution for bi-directional services like high speed data transmission and telephony. Therefore we have developed an extensive product line especially for the FTTH network technology. This product line is based on the optimized and technically matured network topology of the optical Ethernet and broadcast video distribution (RF Video Overlay). This allows the design of cost-effective fiber access networks that offer high performance and guarantee optimum reliability.

Optical point-to-point Ethernet networks are easy to design and maintain and provide excellent scalability. The data rates can easily be adjusted to meet the needs of each customer. Data rates of Fast Ethernet (100 Mbit/s) up to Gigabit Ethernet (1 Gbit/s) can be realized.

HFC Access networks

The new DOCSIS 3.1 standard provides for significantly higher data transmission capacity in HFC networks. As well as efficient error correction and extended modulation profiles, the use of a wider frequency range up to 1.2 GHz also creates more bandwidth.

The optical compact nodes allow network operators to benefit in full of these advantages. They are designed for frequency ranges up to 1218 MHz in the forward path and up to 204 MHz in the return path but can also be used without restriction in existing networks.

The electronic frequency range changeover and particularly high output levels allow network upgrades to be implemented step-by-step without problems.

Compact nodes

Flexible and powerful range of Docsis 3.1 compliant 1.2 GHz optical nodes.

Extract of smart Innovative features:

  • One to four high-level outputs (trunk/distribution, two separate end stages)
  • Full redundancy operation available in forwards and return path
  • Segmentation available in the downstream and upstream
  • One or two single or twin optical pluggable receiver modules (1 … 4 receivers)
  • One or two plug-in return path transmitters for segmentation, coupling or redundancy
  • Electronically settable matrix in the forwards path and return path
  • Innovative operating concept: Electronic actuators, setting via a hand-held operating device or Web browser

RF Compact Amplifiers

TRIAX provides a wide range of Docsis 3.1 approved compact amplifiers with monitoring capability for interactive HFC networks.

Extract of smart Innovative features:

  • Electronic actuators, set up via Wi-Fi module and handheld device (settings can be saved in the Web browser and on PC/handheld device)
  • Automatic levelling on the forward path saves time-consuming manual calibration
  • Return path can be pre-adjusted automatically
  • Remote configuration of all tuning parameter supported by the monitoring system (can be activated/deactivated)
  • High gain (up to 46 dB uncontrolled), configurable interstage
  • Plug-in diplexers and Built-in return path amplifier, adjustable gain

R-PHY distributed access

HFC functions that usually reside in the DOCSIS CMTS are distributed closer to the user Leading to:

  • “Digital” instead of legacy “analog” fiber application of standard mass market 10GE transmission technology to increase network bandwidth
  • Reduction and standardization of hardware in the headend (hub): CORD – Central office re-architecture as data center
  • Enabling Converged Interconnect Networks (CIN) service integration (lower OPEX), enabling new business services like 5G mobile backhauling

Interoperation with Various CCAPs

  • Participation at CableLabs Interop events
  • Successfull end-to-end Interop testing with Cisco and Casa
  • Successful modem connection with Arris

It is possible to field upgrade existing optical Nodes to R-PHY Nodes.

Modular headends

The TDX and TDH 800 headend systems from TRIAX have changed the way TV and signal processing is being managed. The market-leading IP-pool technology from TRIAX radically simplifies the construction and management of headends.

This technology makes the input and output modules mutually independent. All input signals, regardless of whether they are received via satellite, terrestrial, cable, audio/video or via the Internet (depending on headend type), can be flexibly and independently distributed from a “pool” to each and every output module. Each of these input signals can be converted to any output signal: PAL, QAM, COFDM or IP.

An input signal can be assigned to several output modules to support different output modulations. Assigned twice in the same modulation is only possible when the input signal is used two times provided in the pool.

The range of options leaves no wish unfulfilled.

Network planning

Planning and designs in close coordination with our customers

With over 20 years experience developing products for specific application areas as well as pool of expert resources, TRIAX can assist in the design and planning of network upgrades or design. Both when an existing network is to be upgraded for increasing bandwidth capacity or installation of new FTTx networks.

All planning and designs are carried out in close coordination with our customers to ensure full alignment and cost optimal recommendations.

The planning can include elements such as:

  • Analysis of existing network infrastructure
  • Site survey & planning concept
  • Detailed network planning from Headend to in house
  • Device list for budgetary use

Training academy

Wide range of Seminars available to support your business

Our specially developed range of training programs covers a wide range of TRIAX product categories and is aimed at installers or service & support providers, for installing and maintenance of systems.

Training is conducted hands-on or via webinars, in a range of countries and in various languages.

We have a wide range of Seminars available to support your business.

We are also ready to offer specially designed trainings to fit your needs – please contact us, if you need training for our broadband solutions.

Learn more

Contact us

Want to learn more about how TRIAX can support your business with our great experience and reliable products, ready to assist the networks of the future?

Please don’t hesitate to contact us – we’re ready to have a talk.

Stephan Fauser
Managing Director, DACH
Tel:  +49 171 44 86 797
E-mail: stfa@triax.com


Guest communication

Guest communication

…at your fingertips

TRIAX In Touch

Guest communication ...at your fingertips

Deliver services, information and marketing to guests discreetly and effectively, with our interactive communication platform powered by one unique management tool.

Entice your guests with the right messages at the right time, ensuring they avail themselves of everything you have to offer.

Display what you want, where you want and when you want it.

TRIAX In Touch

…at your fingertips

Additional sales

Maximise revenue from your guests’ stay

Intuitive backend

Simple setup, configuration and management

Happy guests

Improve guest experiences, improve reviews

What you want

Information, services, and promotions, delivered to guests across the hotel.

Where you want

Deliver to guest room TVs, digital signage displays and guests’ own devices, to maximise guest comfort and profit from their stay.

When you want

Automatically change your messaging to suit the time of day or day of the week, for maximum guest attention and profit.

Guest Room TV

Content delivery

Add value to an outstanding, customisable in-room experience with In Touch’s guest room TV portal.

As well as easy management of TVs and channels, it’s simple to deliver your own promotional messaging straight to the guest using a straightforward management tool.

For that personal touch, add a welcome screen linked to your booking system.

  • Deliver content from any source
  • Feature your own information channel
  • Improve guest experience with additional services
  • PMS integration

TRIAX In Touch

... at your fingertips

Easy WiFi

WiFi is one of the most essential amenities you can offer your guests.

And with managed WiFi, you get better returns – you choose the levels of access to offer, ensuring guests get the capacity and bandwidth they want while you get the return you require.

The easy to manage service has a painless billing process, offering PMS integration or an upfront online payment service.

Access granted

Deliver business opportunities straight to guests’ devices with the In Touch Portal.

It’s easy to promote your services and arrange them your way.

For example, a fully managed HSIA system helps you monetise your WiFi access.

  • Promotional communication straight to guest devices
  • Fully customisable
  • Easy WiFi management
  • PMS integration

Simplicity

A single, easy-to-use management system gives you complete control over your In Touch solution.

Content, services and monitoring functions are all managed from within the same interface.

It’s efficient and effective, giving you more time to concentrate on serving guests.

Download material

Dig deeper into the endless opportunities with TRIAX In Touch by browsing our full range of TRIAX In Touch infosheets:

IntroductionGuest Room TVLocal AccessDigital signageDigital Signage - Event ManagementManagement ToolInfoAppCustomApp
Digital signage & Conference displays

Promote, inspire, entertain, inform

Capture your guests’ attention, in the right place at the right time.

Digital signage gives you the opportunity to display your scheduled promotions and information in the most visible areas of the hotel.

TRIAX In Touch – Digital Signage & Conference displays

  • Professional solution, works with any screen
  • Versatile, unlimited content editing and scheduling
  • Simple, remote administration from any device

Learn more
Be inspired

Inspire your customers

Visit our microsite and journey through the world of TRIAX Solutions, all from a customer-first perspective.

With each step on your journey, discover how TRIAX In Touch adds value to the hospitality sector for both guests and employees, and how all our seamlessly integrated hardware and software combines to create boundless opportunities.

The TRIAX Solutions microsite has been designed as a source of inspiration to begin a dialogue with your customers, helping them on their own journey.

Go to Microsite

Hospitality solutions

Find out how seamlessly integrated TRIAX solutions help customers achieve their business goals in a range of market segments.

Request a live demo

For further information or a live demonstration, contact us today.





Ethernet over Coax

Gigabit networking over existing cables

Connect to the future: run an enterprise-grade 1Gbps IP network over your existing coax cable infrastructure.

Ethernet over Coax

Gigabit networking over existing cables

Use the TV cables you already have to run network services you and your customers can rely on.

Installation costs are significantly reduced, since there’s no need to install expensive additional cabling.

The installation is quick and discreet, and you won’t even have to take rooms out of service.

Run a safe, secure WiFi network, enable IPTV, casting or gaming services, manage surveillance cameras: the possibilities are endless.

Introducing TRIAX Ethernet over Coax

Fast network connection to every room. None of the costs of new cables.

Low costs
  • Uses your existing coax cables: no need for expensive re-cabling projects.
  • Reduces need for costly traditional TV subscriptions.

Goodbye, buffering
  • Gigabit network delivered over coax cables: the fastest, most reliable in its class.
  • Ready to stream demanding content: 4K UHD, HDR & 60FPS.

Environmentally friendly
  • We’re re-using the cables you already have
  • Comparable devices to the TRIAX EoC MediaConverter use up to 100% more power.

No disruption
  • No drilling, no new cabling, no rooms out of service. Installs in minutes in each room.

Future ready
  • Enough bandwidth to handle future upgrades to your internet connection speed.

Added value
  • Enables a limitless range of in-room connected devices, such as Wi-Fi access points.

How it works

You already have the TV cables. All that’s needed is one Controller to handle the data flow, and End Points installed near every TV outlet.

If all you need is an ethernet connection, the MediaConverter is ideal and discreet.

We of course also have End Points for fast and reliable WiFi. We deliver a fully managed network that guest and private devices can access separately, securely and quickly.

G.hn wave 2 technology ensures TV signals remain unaffected and sets won’t require retuning.

Add in our EoC Ethernet WiFi Endpoint with PoE to areas covered only by Ethernet cables, and manage a complete WiFi solution all from the same Controller.

Coverage where you need it most

With TRIAX, a reliable WiFi signal extends to every corner of your building. An endpoint in every room is simple, low-cost and quick to install, and won’t interfere with TV signals. No more WiFi nightmares.

Enable IPTV services

Give guests the entertainment they demand with TRIAX EoC MediaConverter.

The TRIAX EoC MediaConverter fits snugly onto the back of each TV, sending out the network signals while maintaining the standard DVB TV signals.

Installed across the hotel quickly and efficiently, TRIAX EoC opens up a huge new range of viewing possibilities that satisfies the guest demands of today and the future

The TRIAX EoC family

Unleash the power of your existing cables.

Our full suite of EoC products delivers fast, reliable networking over coax, with no drilling, no new cabling, and no rooms out of service.

EoC Controller
The EoC backbone sends Data & TV signals around the hotel.

Specifications

EoC MediaConverter
Separates IPTV services and DVB TV signals; competitively priced.

Specifications

EoC WiFi End Point
Fast, reliable guest Wi-Fi to every corner of the hotel, and DVB.

Specifications

What would you like to offer your guests?

When it comes to guest TV, it’s not a question hoteliers agonise over every day. Nor should you: in today’s ever more personalised media landscape, more and more guests simply expect to access the streaming services they’re used to at home.

How do you want to offer it?

It’s not all about the number of services you can offer. To meet the demand for streaming content, just connect every in-room TV to a network. And once the TVs are connected, the possibilities are endless…

Connected TVs, contented guests

Our best-in-class G.hn Wave 2 technology makes all the benefits of IPTV services possible, for a fraction of the price and none of the installation disruption.

Cast away

The growth in the streaming market is exploding: subscribers number in the hundreds of millions, and new services can acquire millions just on launch day. That’s more and more guests with their own films, TV, music and sport already in their pockets. They’ll want to cast directly to their in-room TV, preferably in Ultra HD.

 

Game changer

Cloud gaming is another market booming, while traditional TV declines. With interest from a wider demographic than you might expect, male and female guests of all ages will be hoping to keep on playing during their stay, in the highest quality possible. All you need to do, is let them connect.

 

IPTV

Serving guests content you control also adds huge value to the guest experience. IPTV makes a vast range of connected services possible, such as Video on Demand or in-house promotional channels. All accessed from a welcome menu that meets your hotel’s unique brand.

 

IPTV – give guests the best entertainment

  • Fast, reliable IPTV services to guests
  • Delivered over existing coax cables
  • Low costs: no need for new cabling
  • No disruption: quick, discreet installation

TV Distribution

Proud to be headend experts

You know what your customers need, and our flexible headends make your choice easy. Whatever your preferred configuration, you can rest assured that each and every TRIAX headend guarantees the same quality TRIAX experience, saving you time and costs, and increasing your own customer loyalty.

Learn more
TRIAX Network Analyser

Free software for successful EoC projects and increased customer satisfaction

  • Optimal IP over coax: increase project success and customer satisfaction
  • Perform detailed pre-qualification and documentation of the coax network
  • No more surprises: address potential disturbances, identify need for filters before installation
  • Free software from TRIAX
  • Free online training: sign up to one of our webinars
  • TRIAX EoC: professional gigaspeed IP services over coax

TRIAX Network Analyser is compatible with Windows 7 and above.

Download today

Experience seamlessly integrated TRIAX solutions

Endless opportunities with the reliability and quality you know from TRIAX

Request a live demo

For further information or a live demonstration, contact us today.